Volunteer

Applications for Semester 2 2020/21 are now closed. 

Thank you for your interest in volunteering with Nightline Dundee! We would not be able to operate without our student team.

Students can volunteer either as Listeners or Friendly Faces. All students have opportunities to get involved, regardless of your level of commitment. You can meet Nightline’s Public Faces at Fresher’s Fayre, and other campus events during the recruitment process.

Listeners

Listeners are the anonymous individuals who are trained in active listening and volunteer their time for shifts, thereby allowing Nightline to function at the University of Dundee.

Friendly Faces

Friendly Faces are individuals who would like to volunteer but cannot commit to listening shifts. Instead, Friendly Faces help our Public Faces (committee members) with activities like fundraising, increasing awareness and much more. This role is essential for promoting the service across the University of Dundee.


By volunteering with Nightline and offering your time, you will be able to make a real difference to struggling students either through listening or by helping with publicity as a Friendly Face. It is a hugely fulfilling experience but also carries a lot of responsibility, which is why we have an application process.

Who are we looking for?

  • Enthusiastic individuals who can work well as part of a team, with a genuine interest in volunteering for this service.
  • Applications are open to all matriculated students of the University of Dundee and Abertay University.
  • For Listeners, a good understanding of written and verbal English is essential.

No prior experience is required – however, if you have volunteered in the past, we would like to hear about it!

Will I be trained?

Of course. Before you become an active Listener you will attend two full weekends of training to equip you with all the skills you require to be a competent and confident volunteer. If you know in advance that you have a potential or confirmed conflict with any of these dates or times, please mention it in your written application. The Training and Recruitment Team may advise that you apply next semester instead, but we must know about any foreseeable conflicts in advance.

Will I receive any recognition for my volunteering work?

If you choose to, we can help you to sign up to the Saltire Awards Scheme which will reward your hours of commitment at certain milestones (100, 200, 500). When you’re on 12-hour shifts, you’d be surprised at how quickly these can be achieved! For confidentiality reasons, your certificates must remain in the Nightline office for as long as you volunteer with us.

How can I find out more information?

More information on Nightline Dundee is available on the About tab and on our Facebook page. Alternatively, you can get in touch with the Recruitment Officer by emailing [email protected].

Please view our volunteer policy and equal opportunities policy before applying:

Volunteer Policy

Equal Opportunities Policy

Please note: due to the confidential nature of Nightline, the service is anonymous on both sides. People contacting us are anonymous and so are listening volunteers. If you are interested in applying, we ask that you be discreet as possible at both written and interview stages. This means not telling anyone that you intend to, or have applied.

How do I apply?

Nightline recruits volunteers at various points throughout the year – please check at the top of this page to see if applications are being taken at this time. Both application forms are available under Volunteer; once completed, your application will be reviewed and you will be invited to an interview.  All being well, following the interview we will invite you to subsequent training sessions.